July 9, 2007

BMW 335i Failed Fuel Pump

*Note - I know this post is not really "mobile" related, but I am hoping that by posting an entry about this problem to bring some attention, it can help attribute to a faster resolution to alleviate the frustrations and agony suffered by most BMW 335i owners.

After six months of ownership and 2,500mi later, our 335i began to have startup problems. It would take an unusual amount of time (approx. 4 - 6 seconds) to ignite the engine. After a quick research:
Video: http://video.google.com/videoplay?docid=-2488526315747010378
http://www.topix.net/forum/autos/bmw-335i/T0OJ7C7DMQJ7ERRUF
http://forums.bimmerforums.com/forum/showthread.php?t=713381
http://www.e90post.com/forums/showthread.php?t=67313
http://www.e90post.com/forums/showthread.php?t=68332
http://www.e90post.com/forums/showthread.php?t=70744

I found out that this is a common problem and lots of people are complaining. The problem: Failed Fuel Pump! The biggest frustration is that this fuel pump is on a nationwide backorder, some owners have expressed that they've been waiting for 2+ months. And sure enough, this is exactly what my dealership - BMW of Manhattan is telling me.

This fuel pump design must have been so flawed to generate this type of volume of failure thus causing a backorder of this degree. At this point, nobody knows when will these fuel pumps arrive and I am starring at a payment stub as I am typing this blog entry. Very disappointing. BMW NA - Please act quick before this becomes nasty problem on your hands!

Update: BMW of Manhattan and my service rep is superb. During the entire time, they've arranged BMW loaners to ensure that I am staying happy. I even got a \5 series sedan loaner at my request. On top of that, they took care of the payment for the one month that my car was in the shop. Overall, I am very satisified with how BMW of Manhattan handled the situation. New Pump has been working great since the installation

19 comments:

Anonymous said...

Agreed, I had the same issue. Plenty of complaints were made to the NHTSA, but those idiots blew it off because BMW gave them some bogus 1% failure rate when it's more likely a 40% problem. Hard to believe people have to die first to get some attention over a safety issue, but usually someone has to be sued first. My 335i lost power because of this issue in front of a very large truck...not happy at all. Evasive manuevers and cuting off another car got me to a point of safety. Good luck to all future buyers.

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