My friend John picked up a brand new Mogul (aka PPC6800, XV6800, HTC-P4000) back in July of 2007 from Sprint. This was the perfect phone for him. WM6 Professional, 3G EV-DO Data, WiFi, 163MB usable memory (more than twice of many standard HTC/Smartphones out there at the time) and GPS… well, atleast at the time of purchase, he was told soon, a firmware will be available to enable the onboard GPS.
Fast forward to Q1, 2008. John is still waiting anxiously for an update to enable its onboard GPS. And it doesn't seem like its very hopeful. He is now reaching the the half-way point for a two-year contract and is not sure what to do.
I think Sprint should give him a refund and free him from his 2-year contract. At the time of purchase, Sprint marketed this phone as having GPS. As of now, no one knows when the firmware will ever come out. On top of that, Sprint has removed the GPS function from this device on their website. I can’t stand it when Carriers and Manufacturers work together to suppress features. Any other Mogul user out there feel the same?
(Update: 3/10/2008 - As Dieter has commented, a release was made available today. According to Engadget, they aren't sure if the GPS option made it in, but according to BuzzAboutWireless forum, GPS is now supported along with the EVDO Rev A. speed improvment. Sprint confirmed GPS is now supported.